Gratitude

I received a letter at work today from a family that lost a loved one. They used words to express their thanks to the whole staff for the care they and their son received. I shared the letter with the staffs on two floors and gave it to the ICU charge nurse.

We then talked about this whole incident again. The doctors took this death hard and still need to process and they know we are there to listen, even if we don't understand all the medical jargon/test results.

Someone took the time to say thanks for doing your job. Just not something you hear to much anymore.

From my heart. You are welcome.